Privacy Policy

At [Your Company Name], we care about the privacy and protection of personal data of our users. This privacy policy explains how we collect, use, and protect your data, in accordance with the provisions of Regulation (EU) 2016/679 (GDPR). By accessing or using our website, you consent to the processing of your data as described in the document below.

1. Data Controller

The controller of your personal data is:

• Company: [Your Company Name or Full Name]
• Address: [Full physical address]
• Email: [Contact email address]
• Phone: [Phone number]

2. What Data Do We Collect?

While using our website, we collect the following information:

• Contact data: name, email address, and mobile phone number, which you provide when contacting us or signing up for the newsletter.

• Preference data (enquiries): information about properties you are interested in.

• Technical data: your IP address, browser and device information, as well as cookie data.

3. For what purpose and on what legal basis do we process data?

We use your personal data for the following purposes:

• Contact and enquiry handling: to respond to messages submitted via the contact form, provide support, and share information about properties.

• Newsletter and marketing activities: to send updates and promotional offers related to real estate. This takes place only if you have given your consent (Art. 6(1)(a) GDPR).

• Optimisation and analytics: to analyse user behaviour and improve the performance of the website. The legal basis here is our legitimate interest (Art. 6(1)(f) GDPR).

• Transaction management: in the event of concluding a contract for the purchase or rental of a property, data is processed for the purpose of its performance (Art. 6(1)(b) GDPR).

4. Who Do We Share Your Data With?

We do not transfer your personal data to third parties without your explicit consent, except in the following situations:

• External service providers: we share data with entities such as hosting providers, mailing platforms, or analytics tools (e.g. Google Analytics), requiring that they use it solely for the agreed purpose.

• Legal requirements: we may disclose data to public authorities in order to comply with applicable law, court orders, tax regulations, or in the context of legal proceedings.

• Protection of interests: to enforce our agreements (including this policy) and to respond to claims of third-party rights infringement.

• Mergers and acquisitions: if our company is merged with or acquired by another, your data may become one of the transferred assets.

5. Data Retention Period

We retain your data only for as long as necessary to fulfil the purposes described in this policy.

• Data processed on the basis of your consent (e.g. newsletter) will be retained until that consent is withdrawn.

• We may retain certain information for longer periods for legitimate reasons, such as legally required reporting obligations, enforcement of rights, or fraud prevention.

• Fully anonymised and aggregated information may be retained indefinitely.

6. Information Security

The security of your data is important to us, and we apply reasonable measures to prevent its loss, unauthorised alteration, or misuse. However, please note that due to the inherent risks of the internet, we cannot guarantee absolute security; any data you provide is submitted at your own risk.

7. Your Rights

Under applicable law, you have the right to:

• Access your personal data and receive a copy of it.

• Rectify inaccurate information.

• Erase data in certain circumstances.

• Restrict or object to the processing of your data (including for marketing purposes).

• Transfer data in a structured format to another entity.

• Withdraw previously given consent.

To exercise these rights, please write to us at: info@costahomes.es. Please note that withdrawing consent or refusing to provide required data may prevent us from delivering the services you intended to use. You also have the right to lodge a complaint with the relevant supervisory authority responsible for personal data protection.

8. Cookies

The website costahomes.es uses cookies to collect information, personalise content, and optimise the performance of the site. Detailed information about cookies can be found in our separate Cookie Policy.

9. Changes to the Privacy Policy